Terms and Conditions

Home  /  Terms and Conditions

Terms and Conditions Acenta

Terms and Conditions

1. General

These terms and conditions set out the rules that apply when you use the travel services offered by La Vigne Travel (“Company”, “we”, “us” or “our”). By using our services you agree to these terms.

2. Reservation and Payment

• Reservations are made upon request and are valid once confirmed.

• Payments must be made according to the payment methods specified in the reservation confirmation.

• Payments are usually received in advance and include the total amount required to complete the reservation.

3. Cancellation and Changes

• Cancellation and change requests are evaluated according to the period and conditions specified in the reservation confirmation.

• Fees applicable in case of cancellation or change may vary depending on the reservation policy.

4. Services and Responsibilities

• The Company guarantees that the services it provides are accurate and complete, but cannot be held responsible for problems beyond the control of external service providers.

• Travel dates, itineraries and other details are subject to changes and customers will be informed of such changes as soon as possible.

5. Customer Obligations

• Customers must verify that the information provided is accurate and complete.

• Travel documents (passport, visa, etc.) are the responsibility of the customer and the Company cannot be held responsible for any deficiencies.

6. Privacy

We collect and use your personal information within the framework of our privacy policy. You can review our privacy agreement for more information about how your information is processed and protected.

7. Legal Applications

• These terms and conditions are governed by the laws of [country name] and in the event of any dispute, the courts of [country name] have jurisdiction.

• The Company reserves the right to make changes to the terms and conditions and publishes updated versions on the website.

8. Communication

If you have questions or concerns about the terms and conditions, you can contact us at [email address] or [phone number].

Yedekci Turizm Seyahat Acenteliği Ltd Sti.

Date: 31.08.2024